About — E-commerce Grand Masters
About E-commerce Grand Masters

We built what we wished existed.

Across our careers, the three of us spent fifteen, twenty, and ten years inside Procter & Gamble, Samsung, and Amazon Europe — learning how to operate consumer brands on the largest commercial platform of our generation. Most of what we learned stayed behind corporate doors. We left in 2025 to put it down outside those doors — for the operators, brands, and teams who deserve access to it. This is who we are.

The three founders of E-commerce Grand Masters
Pablo · Daniel · Luca
The Mission — E-commerce Grand Masters
The Mission

Why we built this.

We believe Amazon is the most powerful commercial platform of the next decade, and the operators who can run a brand on it at senior level are scarce by orders of magnitude. We built E-commerce Grand Masters to multiply that supply — by teaching the operators we wished we'd had when we started, by advising the brands that don't have one yet, by partnering with the brands we believe in, and by placing the operators we've already trained.

Most of what we learned was earned the hard way — inside negotiations, inside annual reviews, inside the rooms where brands lost money because nobody on their side had ever worked on ours. Knowledge sitting in three heads is worth less than knowledge written down, taught well, and pressure-tested by everyone who learns it. The Mentor doesn't hoard the board. The Mentor teaches you to read it.

The Three Sides of the Amazon Table — E-commerce Grand Masters
The Three Sides of the Amazon Table

Vendor. Platform. Seller. The three sides of every Amazon conversation.

Three operators. Three perspectives. The combination is the unfair advantage.

Vendor Side

For seven years, Pablo ran the European P&G–Amazon negotiation. He sat on the brand's side of every annual discussion, every Vendor term, every category review. Luca ran the same conversation for P&G Italy, then ran it again on devices and mobile at Samsung Middle East.

Platform Side

For ten years, Daniel sat on the other side of those conversations — as an Amazon Senior Category Leader. He owned the annual Vendor negotiations from inside the platform. He led the European Peak Events that ranked brands into the algorithm at Prime Day and Black Friday.

Seller Side

Today, all three of us sell on Amazon. Two of our own consumer brands have crossed seven figures. One partner brand we operate is past eight figures, ongoing year three. The Seller side is not theory — it's our day job alongside everything else.

You can study one of these sides for a career and still only see a third of the table. We trained on all three. Most of what we teach lives at the intersections that you can't see from one chair.

The Operators — E-commerce Grand Masters
The Operators

Three operators. Three sides of the table. One mission.

Portrait of Pablo Lapeña
Vendor Side → Seller Side

Pablo Lapeña

The Strategist · Co-Founder

I spent four years at Hewlett-Packard right out of university, rotating through financial, marketing, and product management roles in the printing division. It was a fast multi-functional education and the moment I realised I wanted to be on the commercial side of a brand, not the analytical one.

Then P&G — fifteen years. I started running brands in Spain and worked my way up through the commercial organisation. The Amazon piece came later. When the platform started mattering at P&G Iberia, I led the channel for our Spanish business and 8x'd the Amazon revenue in two and a half years. That earned me the move to Geneva and the Senior Director of Amazon Europe role — a position they created — where I ran the pan-European P&G–Amazon commercial relationship for the next seven years. I launched the Amazon channel for P&G in Turkey, Portugal, Poland, Sweden, the Netherlands and Belgium. Seven consecutive years of pan-European Vendor negotiations on the brand side.

While I was doing all that, I built my own brands on Amazon at nights and weekends. One sports brand crossed several million in its second year. In 2024 the market collapsed sixty percent in our category. I came out the other side of that crisis with the brand still standing and an operating education no boardroom can give you. I'm still running a seven-figure brand on Amazon today, and I left P&G in July 2025 to run it full-time and to put what I'd built across two decades into E-commerce Grand Masters.

Thirteen companies founded in thirteen years. Six alive today. Seven failed and made me sharper. The ones that worked — the sports brand, the escape rooms with Daniel, the Academy now — share a pattern I couldn't see until I'd had enough failures to read it. That pattern is what I teach.

Portrait of Luca Marini
Vendor / Systems Side

Luca Marini

The Architect · Co-Founder

I started at Procter & Gamble Italy as Key Account Manager for Dash and the rest of the household category — some of the most competitive consumer brands on the planet. Amazon was nothing for these brands when I arrived. I went looking for the levers the algorithm was rewarding at that moment, and the brand started moving. Within two years I was promoted to Director of E-commerce Italy. I managed a team of fifteen and expanded the channel mix beyond Amazon into eBay, AliExpress and Vente-Privée — the flash-sales players that mattered in the Italian market.

Pablo wanted me as his successor at P&G Europe. I wanted the rest of the world. Markets outside Europe, a region I'd never operated in, the kind of distance from a corporate ladder you can only earn by walking away from it. I left for Samsung Middle East as regional director — mobile and devices across Amazon Turkey, Amazon Egypt, and the regional marketplaces nobody outside the region understands. High-complexity geographies, different cultures, same strategic discipline. I learned how to open and scale new markets and new channels (including TikTok Shop) from a position of relative ignorance — which is the most honest education there is.

Pablo and I crossed paths again three years ago. He had left the corporate track to run his own brands full-time and was building what would become E-commerce Grand Masters. I joined as co-founder. Three years into the venture, I'm still operating alongside him — own brands as a seller, partnership work, the Academy curriculum.

What I bring to E-commerce Grand Masters is the architect's mindset. Most operators optimise — they take the current state of an account and tune it. Few engineer — design the relationship with the platform from first principles. The difference matters when the platform changes underneath you, which is constantly. I try to teach what I wish someone had taught me when I walked into P&G Italy with a category nobody believed in.

Portrait of Daniel Arenas
Platform Side

Daniel Arenas

The Insider · Partner & Main Advisor

I'm a Computing Engineer who walked into Procter & Gamble's marketing function — atypical for a technical background. I led Braun electroshavers, then Head & Shoulders and Pantene in Spain. In Pantene we delivered the brand's best results in five years and a historical share record in hair treatments. That's also where Pablo and I met.

In parallel we co-founded what became the largest escape rooms business in Spain. From 2013 to 2015 we ran it together while still at P&G. It taught me something the corporate track couldn't: how fast a small business can move when the people running it are the people making the decisions.

I left P&G in 2015 to join Amazon Europe Retail. For ten years I sat on the platform's side of the Vendor negotiation — directly opposite Pablo's chair every year. I owned annual Vendor negotiations from inside, led European Peak Events (Prime Day, Black Friday), trained dozens of Amazon vendor managers and category leaders, and ended as Senior Category Leader for PC & Gaming Europe. I didn't just observe Amazon. I built internal tools, fought for process changes, and shipped solutions other categories adopted.

In December 2025 I left Amazon to join a European AI venture raising serious capital — the kind of bet that gives a technical person reasons to stay in operating mode for another decade. The combination of platform experience and AI exposure is what I bring to E-commerce Grand Masters today.

What I add to the team is the only thing the other two can't: I was on Amazon's side of every conversation. I know which mechanics the platform actually optimises for — not what brands assume. When the team advises a Vendor in negotiation, I'm the one who can tell them what Amazon's category lead is going to push back on, because I've been that category lead.

How We Came Together — E-commerce Grand Masters
How We Came Together

Twelve years before the company existed.

2008–2013 · Spain

It started inside P&G Iberia.

Pablo and Daniel meet inside Procter & Gamble Iberia. Daniel runs Braun, then Pantene; Pablo is on the commercial side of the same business. In 2013 they co-found an escape rooms business in Spain together while still at P&G. Two years later it's the largest escape rooms business in the country.

2015–2025 · The table splits in two

Same table, opposite chairs.

Daniel leaves P&G in 2015 to join Amazon Europe Retail — he moves to the other side of the Vendor negotiation table. Pablo moves to Geneva the same period and runs P&G's Amazon Europe relationship for the next seven years. They negotiate against each other every year. Same table, opposite chairs.

2018–2024 · Italy meets Europe

Luca chooses the rest of the world.

Luca rises from Amazon Key Account Manager at P&G Italy to Director of E-commerce Italy. Pablo wants him as his successor at P&G Europe. Luca wants the rest of the world — markets outside Europe, a region he's never operated in, the kind of adventure a corporate ladder doesn't give you. He leaves for Samsung Middle East as regional director. A few years later, Pablo — building his own e-commerce ventures in parallel to P&G — recruits Luca as co-founder of the venture that will become E-commerce Grand Masters.

2024–2025 · The three converge

Partners again — by design this time.

Pablo leaves P&G in July 2025 to run his own brands full-time and to formalise E-commerce Grand Masters. Daniel leaves Amazon in December 2025 for a European AI venture. Luca is already inside the venture. The three of us — partners in two prior businesses, opposites in seven annual Amazon negotiations, operators with three perspectives on the same platform — formally co-found the company.

We built it to do what none of us could have done alone: teach, advise, partner, and place the operators we wish had existed when we were starting.

What We Believe — E-commerce Grand Masters
What We Believe

Four values. Lived, not listed.

Values are cheap on a website. Ours have to show up in the work — in what we teach, how we price it, and what we refuse.

01 · Truthfulness

We don't teach what we haven't shipped. Every framework inside the Academy has run on our own brands or inside our partnership work. Every claim in our marketing is substantiated by a number, a brand, or a date.

Concrete commitment

No fabricated case studies. No "success stories" we can't name and verify. When something doesn't work, we update the course.

02 · Accessibility

Mastery shouldn't be gatekept behind who can afford it. If accessibility is a value, it has to show up in the operations, not just the copy.

Concrete commitment

Two full scholarships per Academy cohort, awarded to applicants who fit the programme and can't afford the fee.

03 · Intellectual Curiosity

The platforms change. The algorithms change. The buyer changes. Our answer has to change with them, or it stops being worth teaching.

Concrete commitment

Frameworks updated cohort-to-cohort. Past students retain access. The course on day 365 is not the course on day 1.

04 · Growth and Community

Personal, professional, commercial. The goal isn't a certificate on a wall — it's a community of operators getting better every cohort, every year. The Amazon you operate next year is not the one you operated last year, and the people moving with you keep you moving with it.

Concrete commitment

Building and maintaining the most active Amazon practitioners community in the world. Alumni, partners, and certified operators staying sharp together — because no one stays current alone.

Some Things, By Design — E-commerce Grand Masters
What We Don't Do

Some things, by design.

Most about-pages list values. Few list refusals. These are the things we've decided, on principle, not to do.

01

We don't sell certifications you can buy without doing the work.

Every Academy certification requires evaluations, exams, and tests students must pass. The certificate has weight because the assessment behind it has weight.

02

We don't take engagements we can't run properly.

Consultancy and Growth Partnership both have constrained capacity by design — two new clients per quarter on Consultancy, three to four active partnerships maximum on Growth Partnership. We'd rather decline work than scale by hiring junior consultants and putting our names on it.

03

We don't promise outcomes we can't influence.

Anyone selling Amazon mastery who promises specific revenue figures or growth percentages is either lying or selling false hope. We promise the operator skill set. The numbers follow from the work.

04

We don't treat the launch as the ending.

The Academy isn't a one-shot product. Frameworks get updated when the platform shifts. Past students retain access. Certified operators stay in the community.

We'd rather lose a sale than promise something we can't substantiate.

Stay in Touch — E-commerce Grand Masters
Stay in Touch

Where to find us.

The Operator Letter

One practical e-commerce idea every Tuesday. No hype.

Press & Speaking

Press. Podcasts. Conferences.

Where we've been speaking lately — coming soon

Inviting us to speak at your event, podcast, or conference? Write to us — we read every one, and we say yes more often than you think.

press@ecommercegrandmasters.com
General Contact

For everything else — a consultancy enquiry, a growth partnership application, hiring an operator, or just to say hi: